Data Protection and Security
Privacy and Policy
Privacy Policy
This policy is crafted to take consent from the user for their data usage.
THIS PRIVACY POLICY HAS BEEN DRAFTED TAKING REFERENCE FROM APPLICABLE LAWS INCLUDING (WHERE RELEVANT) THE INFORMATION TECHNOLOGY ACT 2000; THE INFORMATION TECHNOLOGY (AMENDMENT) ACT 2008; AND THE INFORMATION TECHNOLOGY (REASONABLE SECURITY PRACTICES AND PROCEDURES AND SENSITIVE PERSONAL DATA OR INFORMATION) RULES 2011. THIS PRIVACY POLICY CONSTITUTES A LEGAL AGREEMENT BETWEEN YOU (THE “USER”) AND INTERVUEBOX (“WE,” “OUR,” OR “US”).
1. Introduction & Applicability 1.1 IntervueBox (“Company,” “we,” or “us”), the product of Manavritti Solutions PVT LTD operates the websites https://intervuebox.ai and https://grow.intervuebox.ai(the “Sites”) and related video-interview and recruitment software (collectively, the “Platform” or “Services”). 1.2 This Privacy Policy sets out how we collect, use, disclose, and safeguard your information when you visit our Platform or use any Services provided via the Platform. 1.3 By accessing or using the Platform, you signify that you have read, understood, and agree to be bound by this Privacy Policy. If you do not agree, please do not use or access the Platform.
2. Disclaimer 2.1 Any information (“Information” as defined below) collected by us will be: * Processed fairly and lawfully in providing our Services; * Obtained only for specified and lawful purposes; * Adequate, relevant, and not excessive in relation to its purpose; * Accessible for review by you, upon request, and updated if needed; and * Retained only for as long as required to fulfill the purposes of processing, unless otherwise required by law. 2.2 Although we will employ security measures to protect your data, IntervueBox will not be liable for any inadvertent disclosure of information if it occurs despite our protective measures (including disclosures that are legally mandated). 2.3 By using our Platform, you explicitly consent to the collection, use, and transfer of your data as described herein.
3. User Consent 3.1 By providing Information to us (see Section 4 below), you understand and consent to our collection, use, processing, disclosure, and retention of such Information for business and research purposes, as described in this Privacy Policy and in our Terms of Service. 3.2 This may include sharing your Information with third-party service providers who assist in providing or improving our Services (for example, hosting, analytics, interview scheduling, or payment processing). 3.3 If you do not consent to any part of this Privacy Policy, you have the right to withdraw your consent at any time. However, withdrawing consent may affect your ability to fully use or access the Platform. 3.4 You may notify us of your withdrawal of consent by emailing us at: [[email protected]]
4. Types of Information Collected When you use the Platform, we may collect the following categories of information (“Information”): 4.1 Personal Data * Name, email address, phone number, organization name or organization email address, and demographic details such as address or zip/postal code. * Any photo ID or additional information you provide while using our Services. 4.2 Sensitive Personal Data * Government identification numbers or documents, if requested for identification or verification. * Financial information such as bank account details, credit/debit card details, or other payment instrument details (if payment or monetary transactions are involved). 4.3 Technical Information * IP address, browser type and version, device identifier(s), ISP details, referring or exit pages, operating system details, date/time stamps, and similar data collected via cookies, web beacons, or other technologies. 4.4 Locational Information * Geographical details obtained through GPS or other means (if you grant permission through your device or browser settings). 4.5 Device Information * Details about the computer, phone, tablet, or other devices you use (operating system, hardware version, device settings, file and software names, battery and signal strength, etc.). 4.6 Cookies & Other Tracking Technologies * Small text files (“cookies”) or similar technologies to understand usage patterns, preferences, and to improve the user experience. 4.7 Information Through Use of Our Service * Audio, video, or text communications during interviews or assessments, and any feedback, notes, or evaluations arising from such interactions. 4.8 Non-Personal Information * Non-identifiable data regarding browser types, URLs visited, aggregated usage data, etc.
5. Purpose of Collection & Usage of Information We use collected Information to: * Provide, maintain, and improve our Services and the Platform’s functionality. * Communicate with you, including handling inquiries or customer support. * Enhance security, prevent fraud, and maintain the integrity of the Platform. * Personalize user experience based on usage history, preferences, and other data. * Analyse and track usage trends; perform analytics to improve our offerings. * Manage payments, if applicable, and send you receipts or invoices. * Comply with applicable legal requirements or in response to lawful requests by public authorities. 5.1 Business or Research Purposes We may aggregate your Information (excluding Sensitive Personal Data) to learn how users interact with our Platform and enhance our Services (e.g., performance metrics or usage trends). 5.2 AI/ML Usage Where we employ automated or AI-driven features, we remain committed to: * Transparency in how data is used. * Minimizing biases and regularly updating algorithms. * Respecting any legal obligations regarding Automated Employment Decision Tools (if applicable).
6. Information from Other Sources We may receive information from partners, analytics providers, public sources, or social media platforms (if you choose to connect your account with a third-party service). This information may help us validate or update your profile and enhance our Services.
7. Disclosure & Sharing of Information 7.1 Service Providers & Vendors * We may share necessary Information with third parties who facilitate or provide parts of our Services (e.g., IT or payment processors) under appropriate confidentiality obligations. 7.2 Legal Requirements * We may disclose Information if required: * By law, including outside your country of residence; * Under legal process or in response to lawful requests by public authorities; * To protect our rights, property, or safety (or that of others); * To investigate or prevent wrongdoing in connection with the Platform. 7.3 Merger or Acquisition * Should IntervueBox undergo a business transaction such as a merger, acquisition, or asset sale, your Information may be part of the transferred assets, subject to the same privacy obligations. 7.4 Employees & Agents * Our employees and authorized agents may access your Information on a strictly need-to-know basis, subject to confidentiality obligations. 7.5 Consent * Except as stated above, we will not disclose Information without your explicit consent.
8. Data Storage, Security & Transfer 8.1 Storage Location * Your data may be stored on secure servers maintained by us or third-party providers, potentially in jurisdictions outside of your home country. 8.2 Security Measures * We implement commercially reasonable technical and organizational measures (e.g., encryption, regular security assessments) to protect against unauthorized access, alteration, or destruction of your Information. * However, no method of data transmission or storage can be guaranteed as 100% secure. Use of the Platform is at your own risk. 8.3 Data Transfer * If we transfer your Information to a different country, we take steps to ensure it is handled in accordance with this Privacy Policy and applicable data protection laws.
9. User Rights 9.1 Access & Correction * You can access or correct your Personal Data by logging into your account or by contacting us directly. 9.2 Deletion * You may request deletion of your Personal Data. We will comply within a reasonable time, unless retention is required by law or for legitimate business purposes (e.g., fraud prevention). 9.3 Objection & Restriction * You may object to the processing of your Information for direct marketing or other specific purposes by emailing us at [[email protected]]. 9.4 Withdrawal of Consent * You can withdraw previously given consent at any time by contacting us. This may affect your ability to use certain features of the Platform.
10. Children’s Policy 10.1 Our Services are not intended for children under 18. We do not knowingly collect information from individuals under 18. 10.2 If you believe we may have inadvertently collected personal data from a child, please contact us at [[email protected]], and we will promptly take steps to delete such information.
11. Retention of Information 11.1 We will retain your Information for as long as necessary to fulfill the purposes for which it was collected or as required by applicable law. 11.2 Upon account closure or request for deletion, we will make commercially reasonable efforts to delete your Information within 90 days (unless required by law to retain it longer).
12. Cookies & Tracking Technologies 12.1 We use cookies and similar technologies to enhance your experience, remember your preferences, and track usage patterns. 12.2 You can control or block cookies through your browser settings, though this may limit certain functionalities of the Platform.
13. Third-Party Services 13.1 Our Platform may contain links to or integrations with third-party websites or services. We are not responsible for the data practices of these third parties. 13.2 We encourage you to review the privacy policies of any third-party services you visit or use to understand how they handle your data.
14. Changes & Updates to This Policy 14.1 We may revise or update this Privacy Policy from time to time. Any changes will be effective upon posting the revised Privacy Policy on our Site. 14.2 Continued use of our Platform after such changes constitutes acceptance of the updated Privacy Policy.
15. Grievances & Contact Information 15.1 For any discrepancies, grievances, or questions regarding our handling of your Information, please contact our Grievance Officer: Email: [[email protected]] 15.2 We will make every effort to address and resolve your concerns.
16. Governing Law & Jurisdiction 16.1 This Privacy Policy shall be governed by the laws of India (or replaced with the relevant jurisdiction if different). 16.2 Any dispute arising out of or related to this Policy shall be subject to the exclusive jurisdiction of courts in Ahmedabad or relevant city/jurisdiction.
17. Dispute Resolution 17.1 Any dispute, claim, or controversy arising out of or in connection with this Privacy Policy that is not resolved amicably within 21 days of notice shall be referred to arbitration under the [Indian] Arbitration and Conciliation Act, 1996, or relevant local arbitration law. 17.2 The seat of arbitration shall be [Ahmedabad or your chosen jurisdiction], and the proceedings shall be conducted in English. 17.3 The arbitrator’s decision shall be final and binding on all parties.
BY USING THE PLATFORM OR AVAILING OUR SERVICES, YOU INDICATE THAT YOU UNDERSTAND, ACCEPT, AND AGREE TO THIS PRIVACY POLICY. Last Updated: [06 March 2025]
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